Refunds and Returns Policy

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Our goal is your complete satisfaction. If for any reason, you are not completely satisfied with any part of this transaction, please contact us and let us know.

Some important facts to keep in mind and items we will need to proceed:

• You may only see "Label has been created." Most couriers do not scan packages until it is delivered to the destination. Orders taking longer than 10-15 days are rare. Please allow 30 days from the order date. We appreciate your patience.
• Take photos of the package and its condition when received
• Suspicious details on the package, large rips or tears in container, evidence of leaking bottles, packages damaged by severe weather
• Retain the packaging as evidence of the claim (damaged, opened, missing items)
• Please contact us immediately before the end of the 5th business day after the delivery date
• Items must be in original state it was received (containers with less than 75% of the contents are suspicious without evidence of leak on box)
• Must be will to speak with representative to answer questions regarding your satisfaction. You will receive instructions from representative for the return.